We’ve rightly invested heavily in our service department, from in-house service managers to track and manage any enquiry,to the expansion of our in-house team of qualified engineers, and further still in expanding our network of experienced engineers across the length and breadth of the UK.
Our service team is fully qualified and experienced, and we’re proud of the technical knowledge we have in-house – meaning we’re always perfectly placed to support you as you need.
DESIGN AND INSTALLATION
From detailed on-site surveys, to providing clear written quotes, and sharing ongoing advice and guidance throughout the design and installation process, at Blue Cube Portable Cold Stores, we’re always transparent, fair and focused on your needs.
Our highly experienced team works in close consultation with each of our customers to design, build and install any cold storage unit to suit their business’s precise needs – ensuring a complete solution each and every time.
AFTER SALES SERVICE
Our industry-leading, F Gas-trained UK-wide team support team is on hand to offer you complete peace of mind should you experience any technical challenges. We provide a round-the-clock service with a firm focus on first time fix, and minimal downtime
Our service level agreements are designed to meet your exact needs, and support your production schedules. We also offer additional support solutions including the remote monitoring of equipment to provide you assurance around power outages, temperature warnings, and other alarm states. Full service diagnostic capabilities will be designed into our next generation products.
We’re proud to offer all of our customers a single point of contact, a quarterly review with their account manager, access to them over the phone and face-to-face where possible, and a truly consultative approach. Please get in touch to learn more about how we could support you.
“In the past couple of years we have fundamentally reshaped and built a very different Blue Cube".
“We are now stronger, more focused and fully fit for the future".
Steve Blakemore Managing Director